The right to determine your own future…

December 23, 2008

As someone whose University spin-off company is based in central Manchester, I was interested to see the results of the referendum on the congestion charge last week. The proposals for £2.7Bn of investment in the transport infrastructure, in return for a peak time congestion charge for motorists, would have represented Britain’s biggest congestion charging zone. However, it was resoundingly rejected by 79% of voters as part of a massive 53% turnout. This result was heralded as somewhat surprising in the light of the investment that was made to pull the proposals together and fund the pre-referendum marketing campaigns.

Many felt that the materialism and self-interest of the pre-credit crunch era was alive and well with this result; that the population of Manchester were voting not for the future of the planet, but for their own futures.  However, the other way to look at it is that with the collapse of the banking system and the radical downturn, the public now wants to exercise some control in a situation where they actually can. People want to be able to say to ‘the authorities’ that an important outcome with major societal implications is the result of ‘our decision’. 

In an ever-changing society, economy and world where people feel that events ‘control them’, and they have little say, the vote in Manchester was an opportunity, at least at this point in time, to exercise some control. For people to have their say and see it count – even if in the longer run it may not be good for them!  When voters hear from politicians that if they vote for X they will get Y, or that it is in the interest of mankind and the free world that they do Z, they just don’t believe it any more. By voting the way they did, they weren’t necessarily saying that they disagreed with the environmental agenda or a greener future, they were saying something more profound about their involvement in decisions that affect them. They were also probably reacting to the timing of the vote, less than two weeks before the toughest financial Christmas for years. I suspect that the public may change its stance in better times – when money is less of an issue and when it feels like some power has been regained. 

This same phenomenon is happening in the workplace too, as many workers feel that what is happening to their jobs, their businesses and their careers is beyond their control: that they no longer have the power to change events or even influence them seriously. We all know that when people feel they have control and autonomy at work they will feel more motivated, they will experience greater job satisfaction and are less likely to get stressed.  Businesses and governments have to understand this truism if they are to engage their employees in these difficult times.  The more people know, the more they can influence decisions that affect them and the more management can harness people’s ‘Dunkirk spirit’ by involving them in this economic challenge, the better.

If the whole of society is involved meaningfully in these big decisions, it can only make for a brighter future and a more cohesive society. As Ralph Waldo Emerson once wrote “the reward of a thing well done, is to have done it”.


Can opting in to long working hours be right?

December 18, 2008

Yesterday Euro MPs voted in favour of ending Britain’s opt-out from the EU working time directive. This means that in the future, unless the Government here can negotiate a compromise, UK employees will have to comply with EU rules that limit working time to 48 hours per week.  The UK’s opt out was negotiated by John Major when he was Prime Minister and was seen as an important sign of Britain’s independence from Europe at the time. On the other hand, one could argue that it perpetuated the long hours culture by making it statutory and sending the wrong messages to millions of workers.

In this sense, I welcome the vote in Europe as it sends out all of the right messages to UK employers and employees now – who should both now be thinking about ways to take responsibility for the number of hours that they work and the work-life balance that they achieve. I realise that this is a tough time to be saying this because many will be working all the hours they can in an effort to make ends meet this Christmas – but we have to think beyond the current economic climate

Opponents of the 48 hour Working Time Directive (remember this isn’t a maximum of 48 hours in any one week, but averaged over a 17 week period),  see it as reducing flexibility of the UK’s labour market.  However, long-term this is the way that we need to go as a country – the increased productivity and attendance that comes from working in a more balanced way vastly outweighs that which will be lost by working fewer hours each week.  A decision is expected early next year, but in any case changes in the law will not come into force for three years – so this really is a strategic issue for the health of the nation and one which we should take seriously.

I’ll leave the last word to a union General Secretary whose comments were reported by the BBC:  “Tired, overstretched workers are not productive workers and are putting themselves and others at risk, such as in the transport industry where we know, for instance, that tired drivers are more dangerous than drunk drivers.”

Watch this space!!

Read the BBC coverage at: http://news.bbc.co.uk/1/hi/uk_politics/7786825.stm


Are you having an energy crisis?

December 10, 2008

I’d like to welcome back Gordon Tinline, Director of my University spin off company Robertson Cooper, who has kindly agreed to share more of his knowledge and experience with you – I hope everyone found Gordon’s last post on Control and Support interesting and I really hope you enjoy his latest entry and find it useful!

 
Gordon Tinline, Director, Robertson Cooper

Gordon Tinline, Director, Robertson Cooper

Do you actively manage your energy levels? Or do you just hope that you have enough juice left at the end of the day to make it to the couch and pick up the TV remote?  Energy Management is a phrase typically reserved for the Green movement and when applied to yourself it can sound a bit ‘new age’.  How do you think your boss would react if you suddenly stood up and said “I need to stop this meeting to replenish my energy levels for 10 minutes”?  I guess some might see the benefits, but I suspect the majority of managers would think you should boost your energy on your own time and advise you to make your way to the gym AFTER WORK!

In reality, some of us have more energy than others (both genetically and due to factors like activity levels/diet) and seem to thrive on working at a high pace. However, the majority have fluctuating energy levels depending on what is happening in their lives – meaning that most of us could benefit significantly from managing our energy more proactively.  There are obvious links to physical well-being here: there is little doubt that frequent exercise and the right choices concerning body fuel boost our energy levels.  However, psychological factors have at least as large an impact in terms of how much energy we have left at the end of the day. And those who do have enough left to make it to the gym find themselves locked into a beneficial and virtuous cycle of energy use and generation.

One example of how psychology generates energy concerns goals – those who are focused on motivating goals (i.e. ones the person values) that are challenging, but achievable are likely to find the extra energy required to keep going until they are met. Another example comes from Positive Psychology as those who have cultivated a positive outlook where success and failure are processed constructively are likely to feel more energised in the face of both. They will neither be drained of energy by failures nor falsely boosted to unrealistic levels of future expectation by success.

Then there’s the everyday common sense that can preserve energy. Psychologists have long known that the human concentration span is quite limited in terms of time and capacity.  So why do we continue to put ourselves through meetings that last for hours and expect to maintain the energy necessary to achieve positive outcomes? 

Last week, I attended a Board meeting as an observer which lasted for over three hours without a single break.  It was obvious after a couple of hours that energy levels were flagging in the room – it was damaging the engagement levels of the Board members and the effectiveness of the meeting. In turn, this kind of behaviour will affect how well the organisation is led at the top level over time.  As we entered the third hour of the meeting a Director was presenting issues that were just as strategically important as ones covered earlier which had encouraged vigorous debate, but the reaction was muted and focused on getting the meeting over with.  The presenter could have easily assumed a level of disinterest in her topic, or more worryingly, in her. This could easily have knocked her confidence, but it was actually a reflection of poor Board process.  I would have liked to observe this discussion following a fifteen minute break for a leg stretch and the chance for Board members to avail themselves of some fresh fruit and water!

The bottom line is that low energy levels lead to bad decisions. Think about the number of times you or your colleagues have thought “that will do” because you want to get out of the room and do something different.  It’s much more constructive to work in short, intense bursts with time built in for recovery.  This is the way that athletes train to reach world-class performance levels. And why should you try it? Because sitting at your desk tired and daydreaming just amounts to presenteeism!


The Independent on Sunday’s ‘Happy List’

December 1, 2008

I recently came across this list – it was published back in April this year, but it has actually become more and more relevant as the financial situation has worsened. The Happy List was compiled as a repost to The Sunday Times’ Rich List which presents the profiles of 100 richest people in the UK. Such a list might now be viewed as being slightly crass or even ironic – so this one is well-timed and presents profiles of 100 people who make Britain a better and a happier place to live.

The list was compiled based on advice from a wide variety of organisations including the Institute for Philanthropy, the Department for Culture and Media, the Muslim Council, the Charity Commision, Oxfam, Cancer Research UK and Greenpeace. People are chosen from a wide range of areas – 10, in fact – Mental well-being, Physical health, Philanthropy, Charity, Pleasure, Environment, Innovation, Volunteers/time givers, Community service and Entertainment.

I’ll leave you to explore the full line-up yourself by clicking the link below, but here are few of the inspiring people who made the list:

Megan Blunt; Author and charity campaigner
Area of excellence: Mental well-being
A 16-year-old bone cancer survivor, she is the author of ‘Chemotherapy, Cakes and Cancer’, an A-Z guide for children living with cancer which includes tips for treatment and easy definitions of medical terms. As well as studying for her GCSEs she is also a young people’s ambassador for the children’s cancer charity CLIC Sargent.

Edward Joseph Cooper; Secret Santa
Area of excellence: Volunteers/time givers
For more than five decades Mr Cooper has been anonymously giving gifts to thousands of underprivileged children in Northern Ireland at Christmas time. At Easter, he donates hundreds of chocolate eggs to the orphaned. He began buying gifts as soon as he started his first job, at the age of 14.

James Alexander Gordon; Announcer
Area of excellence: Pleasure
For 35 years James Alexander Gordon has been reading the football results on BBC radio, on Radio 2 and currently on Radio 5 Live. His voice is so distinctive that students in Sweden use it to practice their inflexion. However, as a child he endured polio, spent a lot of time in hospital, and suffered from a speech impediment.

And, of course , our friend Henry Allingham – Britain’s oldest man is in there too! 
http://www.independent.co.uk/news/uk/this-britain/the-ios-happy-list–the-100-816335.html


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